you caught me off guard when you wrote "film".
I assume you mean video.
If she put the wrong memory card in the camera, that could happen.
That camera comes with a very small capacity memory card.
If she didn't put the 4 gb card in the camera but put in the card that comes with the camera, 2 seconds would be about all you could video.
..
hello
i have a friend overseas who just bought a canon 60D camera. She tried to film but it only films for like 2 seconds. it cant be the memory card cause i doubt 4gb would only film for 2 seconds. Has anyone heard of this problem before and knows a solution?

Chowhound
Comic Vine
GameFAQs
GameSpot
Giant Bomb
TechRepublic