Office & Productivity Software forum

General discussion

cannot use mouse in MS Word or OUtlook

by dmonty83 / March 2, 2007 9:38 AM PST

I am having a problem with MS Outlook that retrieves mail through MS Exchange. I have noticed that when writing a new email, your ability to use the mouse to right click, left click or click and highlight text no longer works. I have traced the issue back to not using "MS Word as your default e-mail editor" option. This seemed to fix the issue in Outlook. Unfortunately the problem exists in MS Word 2003 as well. Your mouse is essentially useless in the text area of the document.

Other users that operate in the same manner haven't noticed this issue.

I have tried uninstalling MS Office and reinstalling did not solve the problem. WE are using roaming profiles as well, so maybe this problem is following the users around.

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Also I cann't use the mouse in Outlook and Word (Windows 7)
by hk3ctj / December 1, 2009 4:39 AM PST

After upgraded from Windows Vista Pro to Windows 7 Pro, the Lenovo ThinkPad Bluetooth Laser Mouse becomes unusable in the text area of Outlook and Word 2007 versiones of my ThinkPad X301. I tested many alternatives unsuccessfuly (Patches from Lenovo, uninstall Lenovo Drivers and work with Windows 7 Drrivers, etc.). I will appreciate any help in order to solve this annoying behavior.

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Things to try:
by Kees Bakker / December 1, 2009 4:41 AM PST

1. Delete (or the Word 2007 equivalent, I don't happen to know what that is).
2. Try it on another (new) Windows account to see if it's some mysterious setting or corruption of your account.


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The suggested procedures
by hk3ctj / December 2, 2009 4:38 AM PST
In reply to: Things to try:

Deleted. It does not work.

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That's the first suggestion, I assume.
by Kees Bakker / December 2, 2009 5:16 AM PST

Now for the second.


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The second
by hk3ctj / December 2, 2009 6:24 AM PST

The second proedure also does not worked here. But the problem was SOLVED soime minutes ago. See:

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Lenovo opens Web Page regarding the problem
by hk3ctj / December 2, 2009 6:19 AM PST

The problem with Mouse and Microsoft Outlook and Word 2007, is addressed by Lenovo right now. See:

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Thanks for telling.
by Kees Bakker / December 2, 2009 6:55 AM PST

You won't be the only one affected.


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