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General discussion

Cannot update windows 8.1, error code 8024402F

Jan 25, 2015 3:08PM PST

Hi. I think I have replaced my original windows 8.1 64 with a fake one. The scenario of what I did is given below: I purchased a hp laptop with original windows 8.1 64 preinstalled. I download Microsoft office with toolkit from torrent because I did not want to buy ms office. First I installed the office setup.exe as per instructions. Then I opened the Microsoft toolkit. I had no idea how to use it. I pressed the windows logo instead of the office logo. Then I selected windows 8.1 and I clicked activate, backup, check, check status, etc. I had no idea what I was doing. Now I think I replaced my original windows 8.1 64 with a fake one. I cannot update my windows and it is showing error code 8024402F. Please help me on what to do now. I want my original windows back.

Discussion is locked

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Windows 8.1 machines should have a factory restore.
Jan 25, 2015 3:15PM PST
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The example here had a specific type of firewall
Jan 26, 2015 3:45AM PST

and virus and he turned them off.