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Cannot uninstall windows live

by abigail65 / September 21, 2011 3:15 AM PDT

I go to programs and select Windows Live Essentials 2011, select uninstall. This takes me to a window where I select Remove one or more windows live programs. The next window says Done! The programs you selected have been removed.
I never get the screen where I can actually select a program. What is the problem?

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All Answers

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Do you not see
by MarkFlax Forum moderator / September 21, 2011 3:20 AM PDT
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Cannot Uninstall Windows Live
by abigail65 / September 21, 2011 10:07 PM PDT
In reply to: Do you not see

Thank you, Mark. However, as I explained I did follow the uninstall procedure BUT the screen which should display the features I want to install does not appear. That is my problem.

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Hmm that's strange.
by MarkFlax Forum moderator / September 22, 2011 5:18 AM PDT

I never asked as I assumed your system is using Win 7. Is that right? If not, what are you using? XP doesn't have "Program Features" but instead has "Add/Remove Programs", and so the screens will be different.

Are there any other problems on this system?

You said in your first post that you "Cannot uninstall windows live", but from what you say it has uninstalled, all of it, (it says "Done!"). Did you want to uninstall just some components and leave others?

Do any of the Windows Live Essentials shortcuts still appear in the Start menu? If so what happens when you click on any?

If WLE has uninstalled but you want it back, have you rebooted, (restarted), the system and reinstalled it? If not that might be worth a try.


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Cannot install Windows Live
by abigail65 / September 22, 2011 10:57 PM PDT
In reply to: Hmm that's strange.

Thanks. Yes, I have windows 7 basic. I have been trying to get rid of windows messenger. I have gmail and earthlink, but if I go to a merchant sight and want to send an e-mail, live messenger pops up. I have gmail as my default but can't get rid of live messenger.
I really don't know about the features of windows live because i'm so obsessed with live messenger.
What should I be looking for?

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Default settings?
by MarkFlax Forum moderator / September 23, 2011 4:53 AM PDT

May be Windows Messenger is set as Windows' "Default Email"?

If so you can change that by using Start > Default Programs.


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Cannot Uninstall Windows Live
by abigail65 / September 25, 2011 10:35 PM PDT
In reply to: Default settings?

Under "Choose a default e-mail program" I have selected "Use my current e-mail program".

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I'm stumped
by MarkFlax Forum moderator / September 26, 2011 5:17 AM PDT

You appear to have done everything right, uninstalled Windows Live Essentials, set Windows defaults, I'm not at all sure what to suggest next.

How about browser settings? Which browser are you using?

If IE, then Tools > Internet Options > Programs tab and make sure defaults are set under Internet Programs. In the new window you will see not only 'Set your default programs' but also 'Set program access and computer defaults'.

If some other browser search through their Options. For example Firefox Options has an Applications tab.

I'm a bit surprised that Windows Messenger pops up as the default. That is not an email program.


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Re :-
by dylanrodriguez2012 / July 17, 2012 7:28 PM PDT
In reply to: Do you not see

Hello Guys.

I searched the method to uninstall WLM on the internet explorer and got that I could go to Start menu and run some command to uninstall WLM. That seemed a little complex for me. I never used any command in the past. Then I searched again and found there is an easier and quicker way to uninstall WLM. There is one uninstaller tool named Quusoft Uninstaller which can offer you 15-day of free trial. With the help of Quusoft Uninstaller I completely uninstalled WLM.

All your comment for programming development and mobile solutions are welcome.

Thanks in advance.

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Same Exact Problem Here
by LynnObies / June 22, 2012 2:47 PM PDT

I seem to have exactly the same situation as exlained by abigail65. Windows 7 Home Premium. Control Panel/Uninstall Program.... click on Windows Live..... box comes up "Repair or Remove a Windows Live Program".... click Remove & get window saying something like "requested program has been uninstalled".... No window popped up asking which Windows Live module(s) to uninstall. Windows Live Messenger still in programs list.... right click & click "Open file location".... Windows Explorer opens folder>> "C:/Program Files (x86)/Windows Live/Messenger... Folder shows all Messenger installed files inclucing "Msnmsgr.exe" executable program file. What gives???

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