General discussion

Cannot type password on WinXP

Hi everyone.

Recently I've been having this problem with the Windows XP Welcome screen. After so many logins, the Welcome screen refuses to allow me to type my password. By this I mean, when I click my username and click the password field, no cursor shows up. No asterisks/"blobs" appear. Blindly typing my password does not work either.

I have researched this problem a little. It turns out, it is due to a Windows Update (KB923191). However, this computer has Service Pack 3 installed, and this update is rolled into it. So, it is (probably) uninstallable.

Microsoft only has suggested a workaround: hitting Ctrl+Alt+Del twice at the Welcome screen then typing in user/password.

Does anyone have a miracle fix? Thanks for your time.

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Is this a Desktop, or Laptop? If a desktop, have you tried a different (non USB) keyboard?

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(NT) This is a desktop, the keyboard is fine

It works for the alternate login. Also, it is a wired keyboard.

The computer doesn't have PS/2 mouse/keyboard ports.

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This may seem silly, but I have fixed many client requests over the phone by asking if they have tried new batteries in a wireless keyboard!

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