General discussion

cannot start remote acces connection manager

hi guys
i have xp home and today i found plug and play service stoped and the device manager was blank and had to do repair installation
after which when i tried to create a new dial up connection i found dial up option disabled and so i deleted rasman 25 and 26 keys and found that remote access connection manager disabled and i could not start that service.I got the error code 50 when the startup type was automatic and when the startup type was manual error code was error code 5
i did an sfc scan after that

do any of you help me other than clean installation

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Re: cannot start remote acces connection manager

This problem?s resolution is very complicated. Besides what you?ve done try the following things:

1. Open regedit and expand the path:


In the right pane, chack if ObjectName has the LocalSystem as value.

2. Check out the registry entries from the following MSKB articles:

Q269019 - "Network and Dial-up Connections" Folder Icons Missing

Q273461 - "Network and Dial-Up Connection Icons Disappear When You Use Dcomcnfg.exe to Set the Default Impersonation Level to Anonymous"

3. Right click "My Computer", click "Manage". Expand "Services and Applications", and then click "Services". In the right pane, verify that the following services are started:

- Remote Procedure Call (RPC)
- Network Connections (this service depends on RPC service)
- Plug and Play
- COM+ Event System (this service depends on RPC service)
- Remote Access Connection Manager (this service depends on Telephony
- Telephony (this service depends on RPC service and on PnP service)

Good Luck,


Trying to unweave, unwind, unravel
And piece together the past and the future,

T. S. Eliot

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thank u for the suggestion

hi eliot
thank you for the suggestions and i could not test your steps since i dont face this issue but my customer had this issue.i just wanted to know what could be the resaon and thank you for the suggestions
i will reply the status of that case in 5 to 6 days
currently this case has been dispatched to our research team and i will reply you the exact solution provided
since i just did the repair installation i forogt to check for the services because i assumed that they could be running anyway and regarding the rasman object name it was already set to LocalSystem
And regarding the mskb articles you gave it was really
helpfull and i will let you know the status of the case as soon as possible

i would be getting a lot of new issues every day and i will share it.If you any interesting issues please let me know so that i will check if can assist in that issue

with regards

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You are welcome and...Good Luck ...

Well, this is the first exchange offer I've ever seen Wink and thanks for the thought. Probable you don't know that I don't ask technical questions, I'm a fixing kinda guy.

Sharing solutions is more interesting than searching for "weird problems" fixes. Usually, you'll be helped for a while but if you bring too many customer problems, probbale one day or another you won't see replies. In other words, these Forums are end-user rather than support guys focused.

You are welcome and Good Luck,


Trying to unweave, unwind, unravel
And piece together the past and the future,

T. S. Eliot

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