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General discussion

Cannot send out email in Incredimail.

Jan 19, 2005 3:11PM PST

My Outlook Express works fine, I use the same config. for incoming and outgoing that Outlook Express uses. I can receive mail but not send in Incredimail. I have upgraded Norton 2005 Anti-virus and Internet security. I am using the free Incredimail and cannot get any answers from them. I use Windows XP and I'm stumped. any sugestions. Help

Discussion is locked

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Re: Incredimail and Norton
Jan 19, 2005 6:08PM PST

You don't tell if the problem started when you upgraded Norton, or that upgrading Norton (from 2004 to 2005?) just didn't help correcting the problem.

On the face of it:
- Maybe your configuration isn't exactly the same between OE and Incredimail.
- You can't expect support for a free program. Tried the payed version?
- Maybe Norton is set to check outgoing mail and this only works correctly with OE and Outlook, and not with rather obscure programs as free Incredimail. That might be a question for Symantec. Can you try it with Norton disabled or uninstalled?

Keex

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Norton?
Jan 19, 2005 10:14PM PST

When I use to have Incredimail it did not work with my Norton 2003. I found that a lot of software had problems running with Norton anti-virus. For 2 years I've been using AVG antiVirus (Free) and have yet to have any conflicts with any software including Incredimail...

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Can't send out in Incredimail
Jan 20, 2005 12:04AM PST

Incredimail just stopped working one day, worked fine with Norton but upgraded to 2005 to see if that would clear up the problem, didn't work. Have called my DSL provider to make sure I have the right settings,everything is okay there.Thanks for your reply