Did you try turning on the scanner and pushing the scan only button?
i have windows xp SP2, HP PSC 2355 all-in-one...
whenever i want to load the software's program to start scanning, i get this error message:
application has generated an exception the could not be handled
process id: 0x79c (1948), Thread id= 0xb8 (184)
Click ok to terminate the application
click cancel to debug the aplication.
clicking OK didn't help, so i tried CANCEL to DEBUG
And this is the error message i got:
Registers JIT Debugger not available. An attempt to launch a JIT Debugger with the following command result in an error code of 0x2(2). Please check the computer settings.
Click on Retry to have the process wait while launching a debugger manually.
Click on CANCEL to abort the JIT request
clicking on RETRY resulted in nothing happening (i do not even KNOW JIT debugger even EXISTED)
clicking on CANCEl just...cancelled.
help.. i need to scan a couple of drawings to edit in Photoshop..!!