Spyware, Viruses, & Security forum

General discussion

Cannot remove a malware

by c20471 / February 10, 2008 10:30 AM PST

My home PC running Windows has become infected with a pop-up for spyware software which I have tried unsuccessfully to remove by using Stinger, Adaware and Spybot. Colleagues at work also gave a piece of Software to remove the malware SmitfraudFix but this has also proved unsuccessful. The name of the pop-up is AntiSS 2.1. Any advice would be appreciated.

Chips

Discussion is locked
You are posting a reply to: Cannot remove a malware
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Cannot remove a malware
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Malware
by Marianna Schmudlach / February 10, 2008 10:50 AM PST
Collapse -
SAS scan control
by Bob__B / February 11, 2008 5:38 AM PST
In reply to: Malware

Two of the default options have to do with Kernel Direct.

Why would you want to block/untick this?

Collapse -
Successful removal of malware
by c20471 / February 14, 2008 7:02 PM PST
In reply to: Malware

Marianna,

I have been out of town so unable to try your suggestions until now. Your suggestions have fixed the problems on my home PC - thank you so much for your excellent and timely advice.

Very much appreciated.

Chips

Collapse -
Chips, You Are Very Welcome
by Marianna Schmudlach / February 15, 2008 12:33 AM PST

and THANKS for posting back ! Glad to hear you fixed it Wink

Happy SAFE Computing !

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

FALL TV PREMIERES

Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!