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CANNOT RECEIVE MAIL ON OUTLOOK EXPRESS

by sambos / February 18, 2005 10:33 AM PST

I am using Windows 98, and would like to be able to use Outlook Express but for some reason I am not able to receive email. I can send email via Outlook Express, which people do get, but any replies do not get to me. This is with double checking address, etc. I can not even send myself a "test email!" I have had to set up a Hotmail account so that I am able to send and receive email but would like to be able to use my outlook express. Can anyone help me or offer any suggestions with this problem? Thanks kindly...J

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Sambos, Make Sure Of Your Settings...
by Grif Thomas Forum moderator / February 18, 2005 12:42 PM PST

Open Outlook Express, click on "Tools", choose "Accounts", click on the "Mail" tab, highlight your account, then click on the "Properties" button. On the "General" tab, make sure that the account name and e-mail address are correct. Next, click on "Servers" tab. The "Incoming mail" line should say "pop.yourisp.com" while the "Outgoing Mail" line should say: "smtp.yourisp.com". Uncheck the box next to "Log on to secure password authentication". Make sure that the "Incoming Mail Server" account name is correct. Then, UNCHECK the box next to "Remember Password", then click on "Apply", then OK.

Hope this helps.

Grif

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And if you don't know the name of the POP3 servers
by glb613 / February 18, 2005 7:32 PM PST

call your ISP. I know mine uses mail."myisp".com for both outgoing and incoming servers. I helped a neighbor and his had a different name for each one.

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THANKS A MILLION, EMAIL WORKS FINE!
by sambos / February 19, 2005 12:23 PM PST

THANK YOU EVER SO MUCH. ONCE I UNCHECKED THE BOXES, YOU MENTIONED, EVERYTHING WORKS LIKE A CHARM.

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(NT) (NT) Sambos, Glad We Could Help !
by Grif Thomas Forum moderator / February 20, 2005 1:55 AM PST
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Hotmail
by PudgyOne / February 18, 2005 6:28 PM PST

Hotmail just started a safty measure to assure that a computer cannot keep sending emails. If you log in @ http://www.hotmail.com it will show you a jumbled up picture. You have to type in the letters that you see, then wait for one day and everything sems to work fine again

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My Hotmail account doesn't do that
by glb613 / February 19, 2005 7:45 PM PST
In reply to: Hotmail

I just went there and logged in and didn't see anything but my mail.

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Mine doesn't do that either, that
by roddy32 / February 19, 2005 9:20 PM PST
In reply to: Hotmail

sounds more like a web accelerator problem maybe.

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