Open Outlook Express, click on "Tools", choose "Accounts", click on the "Mail" tab, highlight your account, then click on the "Properties" button. On the "General" tab, make sure that the account name and e-mail address are correct. Next, click on "Servers" tab. The "Incoming mail" line should say "pop.yourisp.com" while the "Outgoing Mail" line should say: "smtp.yourisp.com". Uncheck the box next to "Log on to secure password authentication". Make sure that the "Incoming Mail Server" account name is correct. Then, UNCHECK the box next to "Remember Password", then click on "Apply", then OK.
Hope this helps.
I am using Windows 98, and would like to be able to use Outlook Express but for some reason I am not able to receive email. I can send email via Outlook Express, which people do get, but any replies do not get to me. This is with double checking address, etc. I can not even send myself a "test email!" I have had to set up a Hotmail account so that I am able to send and receive email but would like to be able to use my outlook express. Can anyone help me or offer any suggestions with this problem? Thanks kindly...J