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Cannot play or burn cd

by boydy79 / October 8, 2009 7:59 AM PDT

I cannot burn photos or music to cd? I cannot even play a cd? No error messages come up it just says insert disc & i have tried putting a new disc in everytime it says this and nothing happens. My PC is a NEC L130 Intel Pentium 4 CPU 3GHZ,1 GB RAM,32 Bit operating system. Windows Vista Home Basic, Service pack 2, Microsoft Office 2007. Please help me!

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A Couple Of Possibilities I;m Aware Of
by Grif Thomas Forum moderator / October 8, 2009 8:42 AM PDT
In reply to: Cannot play or burn cd

1. Uninstall the upper and lower filters that may have been created when installing or uninstalling burning software. Follow the instructions in the link below:

2. The burner has died.. In that case, it needs replacement, whether it's been used a lot or not, DVD/CD burners will expire.

Hope this helps.


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Cannot play or burn cd
by boydy79 / October 8, 2009 11:14 AM PDT

I just tried the link you sugggested and there are no upper & lower filters? I then tried the fix it automated troubleshooting and it said that the disc cannot be read. So maybe the burner has died...:( Thankyou for your help.


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