1. Uninstall the upper and lower filters that may have been created when installing or uninstalling burning software. Follow the instructions in the link below:
2. The burner has died.. In that case, it needs replacement, whether it's been used a lot or not, DVD/CD burners will expire.
Hope this helps.
I cannot burn photos or music to cd? I cannot even play a cd? No error messages come up it just says insert disc & i have tried putting a new disc in everytime it says this and nothing happens. My PC is a NEC L130 Intel Pentium 4 CPU 3GHZ,1 GB RAM,32 Bit operating system. Windows Vista Home Basic, Service pack 2, Microsoft Office 2007. Please help me!