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OMG my windows help and support center has been deleted somehow, i cant use help in any programs! Windows cannot recognize the "chm" files which is the format for most help files. PLEASE HELP ME!!!
Discussion is locked
boxing, Go to the link below, click on Win XP Fixes and in the left column download & run "Fix Windows
boxing, There's more possible solutions under the letter "H"----"Start Menu/Help and Support doesn't work:" at the link below.
http://www.kellys-korner-xp.com/xp_abc.htm
Tufenuf
Firstly run virus and spyware programs (if you dont have any let us know)
Steps
1/ check if your help and support service is running goto "admin tools" then "services" - look for "help and support" and make sure it is set to auto and that it is running.
2/ try and open a *.chm file manually - in explorer go to windows/help and right click on any chm file then select open (if open is not an option goto 3/ below)- the file should open - if not goto windows and see if a file call HH.exe is listed - if not let us know
3/ right click on a chm file again and choose open with... - it should recommend to open with windows help HTML help document - if not select search and goto c:\windows and select HH.exe - tick the box to have this always open this type of file.
If the above fails see this link:-
http://support.microsoft.com/?kbid=323255
Let us know how u go
Regards,
Peter
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