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General discussion

Cannot logon after video card failure. HELP ME !!

Jun 29, 2004 5:33PM PDT

Hi could someone please help me urgently? My graphics card has stopped working so i bought a new one. It is installed properly but when i start up my computer and it tries to go to the logon screen a blue screen with some writing comes up but i cant read it cuz the computer restarts. Please help me. I have all my files on my account which will be deleted if i reinstall xp. Thanks so much in advance for ur help. You can contact me at halloffaye@yahoo.com or post a reply to this message.
Yours Sincerely,
Brent

Discussion is locked

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Re: Cannot logon after video card failure. HELP ME !!
Jun 29, 2004 5:38PM PDT

That can be a problem, I'm guessing you have windows xp. Restart your computer, then continuously press f8 to get to the boot menu and start the computer in safe mode.Right-click on My Computer, click Properties, click the Advanced tab. Under ?Startup & Recovery,? click Settings. Under ?System Failure,? uncheck the box in front of ?Automatically restart.? The computer should be able to come up in normal mode, but you may have to fix any problem you may still have with your video card.

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Re: Cannot logon after video card failure. HELP ME !!
Jun 29, 2004 10:05PM PDT

Thanks for the reply "the guy". Here's the thing i cant even get to safe mode when i try to get to it i get the same problem as when i am booting normally. Any other suggestions? Oh and yes it is Windows Xp i am using.

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Re: Cannot logon after video card failure. HELP ME !!
Jun 29, 2004 11:01PM PDT

XP includes several features to ensure that a computer and the applications and devices installed work correctly. These features help solve problems resulting from adding, deleting, or replacing files that an operating system, applications, and devices require in order to function. Most of these features are available on all three versions. The recovery feature or features used depends on the type of problem or failure encountered. Please read the Microsoft Developer Network (MSDN) article, subject "Description of the Windows XP Recovery Console (Q31405Cool."

a. Device Driver Roll Back [Q306546] - used when a device driver has been recently updated and cause system unstability (other than a printer driver). It restores all system and application settings back to those that were in effect at a point in time being specified by the user. Affects no other files or settings. Printer drivers cannot be restored using it, (See: "Steps to Manually Remove and Reinstall a Printer Driver (Q135406)").

b. Disable the Device [Q244601] - used when installing and the specific hardware devices causes problems. (Control Panel, Device Manage, "the device" and check the Disable Device in Properties).

c. Last Known Good [Q307852] - used when suspecting that a change made before restarting the computer is causing it to fail. It restores the registry settings and drivers that were in effect the last time the computer started successfully.

d. Safe Mode and System Restore [Q315222] - used when the system still works. It uses only basic files and drivers (mouse, except serial mice; monitor; keyboard; mass storage; base video; default system services; and no network connections). Then use System Restore to restore all system and application settings back to those that were in effect at a time when the system was working optimally.

e. System Restore [Q304449] - used when device drivers have recently been updated using Device Driver Roll Back did not restore stability. It restores all system and application settings back to those that were in effect at a point in time being specified by the user. Affects no other files or settings.

f. Recovery Console [Q307654] - used when restarting the computer with the installation CD and when prompted during the text-mode setup, the Recovery Console is started by pressing R. It starts, using only basic files and drivers (mouse, except serial mice; monitor; keyboard; mass storage; base video; default system services; and no network connections).

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Techie, You Mention That The Card Is 'Installed Properly'...
Jun 30, 2004 1:51AM PDT

Brent,

Please describe how you installed the graphics card.... or did a computer shop do it for you?

Did you install the software FIRST before putting in the new card so it could be correctly recognized when Windows restarts?

In addition, have you tried pulling the card out and reseating it, or maybe even putting the old card back in to see if it works?

Which make and model is the new card?

Hope this helps.

Grif

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Re: Cannot logon after video card failure. HELP ME !!
Jul 1, 2004 3:26PM PDT

Thanks everyone for your responses. I tried all without succes so i ended up installing xp on a 2nd partition that i normally use to keep large setup files. When i got to that i realized that i could u se the backup utility in xp to get the data off the pwd protectd account and restore it to another part of the drive. After that i just reinstalled xp but i have to format the partition very soon cuz the accout i cannot access still contains all my files and as a result is taking up a lot of space. But needless to say i have learned my lesson "kess" i will always continuously back up my data in the event something like this happenes again. Thanks so much again everyone and god bless.
Brent