Please try to this:
Click Start then type NOTEPAD c:\Windows\system32\drivers\etc\HOSTS in run box. Hit enter in your keyboard.
The hosts file's content will be displayed in notepad. Copy all the information then post it in your next reply.
Please scan your system using any of this program:
1. SUPERAntispyware http://www.download.com/SUPERAntiSpyware-Free-Edition/3000-8022_4-10523889.html
2. A2 Free http://www.download.com/A-squared-Free/3000-2239_4-10262215.html
3. Malwarebytes Antimalware http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
NOTE: Update the programs before running a quick scan. If any scanner failed to run, please rename the program's executable by going to its directory e.g. mbam.exe rename to yourscannertoday.exe
By the way, what browsers your dad got in his laptop? Have you tried using another browser e.g. Firefox, Opera, to see if the outcome is the same?
i am using my dad's laptop and youtube just won't load on it. everything else does except youtube. i get an error message saying network timeout or sumthin like that.
any help? thanks