If Norton was preinstalled, and Works wasn't, how did you do it the previous time?
What's the version of Norton?
What exactly did you disable, and how?
If you uninstall Norton, can you reinstall it later on?
Hope this helps,
hi i am new here and hoping one of you clever people might be able to help me, please, i have just has windows xp reloaded on my pc, because of a corrupt file nad could not install digital camera, that has now been sorted (by professionals) i am now having to reinstall the things that i lost during the clean, i am trying to reload works suite 2003, but the install wizard keeps saying that i have Norton running and i have to close it in task manager, but i already have it disabled, and it is not visible in the task manager, so i don't know what to do now, apart from removing norton from my pc(which i don't want to do because it was pre-installed) some one please help if you can....thanx