Attention: The forums will be placed on read only mode this Saturday (Oct. 20, 2018)

During this outage (6:30 AM to 8 PM PDT) the forums will be placed on read only mode. We apologize for this inconvenience. Click here to read details

Computer Newbies forum

General discussion

cannot install windows update.....

by degotak / September 13, 2007 8:57 AM PDT

it is the windows junk e-mail filter for windows vista home premium. I have a Toshiba satellite a100-va9 with 1.66ghz centrino duo, 2 gb ram, with norton 360. When I was doing updates something happened so had to do a system restore and ever since then all the updates been loading except the junk e-mail filter. Please help, tried getting help from microsoft but thet did't help much.

Discussion is locked
You are posting a reply to: cannot install windows update.....
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: cannot install windows update.....
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
You might try. . .
by Coryphaeus / September 13, 2007 9:50 AM PDT
Collapse -
Try Manually Downloading And Installing The File From...
by Grif Thomas Forum moderator / September 13, 2007 10:04 AM PDT
Collapse -
Tried from that link....
by degotak / September 13, 2007 1:09 PM PDT

and it is like when I do my windows update, failed.

Collapse -
Cannot install, all the updates been loading
by PudgyOne / September 13, 2007 11:15 AM PDT

Maybe you want to state what is happening in full detail.

Are the updates downloading?

Are the updates installing?

What do you mean by all the updates been loading except the junk e-mail filter?


Rick

Collapse -
All updates have been downloading.....
by degotak / September 13, 2007 1:15 PM PDT

and installing except the junk mail filter downloads but doesn't install. After it tries to install it fails. All the other updates like windows defender, windows vista, malicious tool, etc install properly except the junk mail filter fails every time. Tanks, Darryl.

Collapse -
Why not try an alternative to Windows Update....
by dab3 / September 14, 2007 10:53 AM PDT

When I was recieving errors for Windows Update... I tried this site.

It installs all windows updates VIA a Firefox plugin. You will probably experience constant lag in firefox while using the plugin so refrain from using the browser while you are installing the updates for Windows until completion.

You must have Firefox to use this however and the length of installation may take a bit longer but it worked for me.

hxxp://windowsupdate.62nds.com/

Collapse -
Tried that but no help also.....
by degotak / September 15, 2007 1:30 AM PDT

I guess I am just s*%t out of luck with it. Thanks all for your help. Darryl

Collapse -
Junk email filter update, Windows Vista
by PudgyOne / September 15, 2007 9:26 AM PDT
Collapse -
Treid that too but no luck....
by degotak / September 16, 2007 3:22 AM PDT

I keep getting an error code 800B0100 and when I click the get help link beside it it cannot find the error. Now here is where it started. A few months ago I was doing windows then norton 360 updates, then the norton froze and what not so did a windows system restore. Then after that the norton and windows installed fine except the junk mail filter update.
So from there it has been getting that same error code. Tried getting help from microsoft support. Tried doing it in safe mood, uninstalling norton, windows update still the same so installed norton again. They couldn't solve this.
Now I only use windows mail to send stuff, make sure I check my mail on internet explorer before I use windows mail(used to be outlook express). Darryl

Collapse -
Forgot,
by degotak / September 16, 2007 3:24 AM PDT

ever since it started I had to hide the update.

Collapse -
From what I was reading
by PudgyOne / September 16, 2007 5:14 AM PDT

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

FALL TV PREMIERES

Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!