Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

cannot install downloads

by kylesmaw1225 Aug 23, 2008 6:37AM PDT

I have Microsoft Windows Xp Version 2002 Service pak 3, HP Pavilion, Intel, Celeron CPU 2.30GHz, 2.29 GHz, 760 MB of RAM. CA Security Suite.

Heres my problem. I had Advanced Windows Care V2 Personal installed on my computer. I was under the understanding a new version was released. I uninstalled the version I had and downloaded the version thats on the Cnet web site. I can download but cant seem to install. I never get that box. Ive turned off my security software in an attempt to fix the problem. Ive even tryed to install a download accelorator. Same thing happens. I get the page telling me thank you for downloading but I dont know where to go to install. I need major help. I even went as far as restoreing my system to at least get the original version of AWC back. But its now corrupted.

Discussion is locked

7 Posts
- Collapse + Expand Details
- Collapse -
"download accelorator." = always a bad thing.
by r. proffitt Forum moderator Aug 23, 2008 6:40AM PDT

This forum gets very few visitors. I'm going to suggest you forget any and all download accelorators then post about your issue in our XP Forum.

- Collapse -
download accelorator
by kylesmaw1225 Aug 23, 2008 8:06AM PDT

The reason I decided to download an accelorator was because it was in another forum that suggested it. I really didnt want it and I will not install it, that is if I can get past this problem. Thank you for the advise.

- Collapse -
(NT) Known Cnet issue...see the forum sticky.
by John.Wilkinson Aug 23, 2008 6:50AM PDT
- Collapse -
forum sticky
by kylesmaw1225 Aug 23, 2008 7:51AM PDT

Im sorry, but where do I find the forum sticky at?

- Collapse -
fixed problem
by kylesmaw1225 Aug 23, 2008 9:02AM PDT

Well I figured it out. Took several hours, but I got it. The file I was downloading was coming in as an EFW file not an EXE file. The problem? My CA Security Suite. If you are having this problem, open up CA, go to the advanced setting within the firewall section. To the left of the screen there are several choices. Click on e-mail settings. Turn off inbound and outbound settings. Then come back to Cnet and redownload the file. It should download as an EXE file. And your on your way from there.

- Collapse -
download installerr problem
by mccrite250 Aug 22, 2010 3:24AM PDT

I have windows vista with sp-2 installed, I can downoad but cannot install

- Collapse -
Why not?
by MarkFlax Forum moderator Aug 22, 2010 9:23PM PDT

Your post is lacking a lot of details.

Mark

Back to Download.com Site Feedback forum

CNET Forums

Operating Systems
Software
Electronics & Gadgets
Hardware
Tablets & Mobile Devices
General Help
Brand Forums
Roadshow Autos
Off Topic

Other Forums

Forum Info