PC Applications forum

General discussion

Cannot get rid of popup.

by CandiApple / November 21, 2006 12:17 AM PST

I have AOL 5.1 and do not want to upgrade or remove it. For the longest time a popup comes up asking to upgrade. There is no "no" button. If I choose upgrade nothing happens. I tried Spybot, TrendMicro, Lavasoft, Microsoft spyware removal and it won't die. I googled and cannot find anyone else having this issue.

How can I permanently get rid of it?

Thanks!

Discussion is locked
You are posting a reply to: Cannot get rid of popup.
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Cannot get rid of popup.
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
reply to: Cannot get rid of popup
by caktus / November 21, 2006 5:03 AM PST

That's AOL for you.


Have you tried AOL support.


Or block popups? Start > Control Panel > Internet Options > Privacy tab > select "Block pop-ups > Apply > OK.


Hope this helps.


Charlie

Collapse -
Thanks but ...
by CandiApple / November 21, 2006 7:26 AM PST

I do not see an option to "block pop-ups" only "block cookies" (2nd and 3rd party)..thank you for responding. Happy

Collapse -
reply to: Thanks but ...
by caktus / November 21, 2006 2:35 PM PST
In reply to: Thanks but ...

The Pop-up blocker option should be at the bottom of the Privacy tab. Also accessible in IE from Tools > Pop-up blocker.


But then I was referring to Windows XP SP2 and IE6. I didn't think to ask what OS or browser you are using.


If you are using XP SP2 and the blocker is also not available fron the IE Tools menu post back again as there are ways that should make it available.


Also, it may be a good idea to contact AOL Support. AOL often employs means to make things work [their] way regardless what the customer wants. It's all about making money, even if it means dogging their customers to death.


Hope this is helpful.

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

GIVEAWAY

Turn up the volume with our Apple Byte sweeps!

Two lucky winners will take home the coveted smart speaker that lets Siri help you around your connected house. This sweepstake ends Feb. 25, 2018.