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Cannot get Realplayer/Realtimes to work on Windows 10

Jul 5, 2018 7:59AM PDT

I cannot get Realplayer/Realtimes to work on Windows 10. It worked fine when
I was using Windows 7. I uninstalled it and reinstalled it, but it still doesn't find the video when I play the video. I also tried to use it on Google Chrome, but got the same results. Is there a way to fix this?

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