There are those programs that are programmed to check if they are run at start up, and - if not - do it themselves. This seems to be one of those, if I read your post well.
Three things to do:
1. Cleanup the msconfig menu. You can do so with regedit (remove the item from both the Run and the RUN- list) or with a utility called Starter, I've read about here.
2. Check the Options menu of the program to see if it has a configurable option to 'load at startup' or 'show in system tray' or the like.
3. Contact Verizon to see if they can do anything about it.
Hope this helps.
Kees
I cannot disable a program that loads on startup. I have unchecked the box for it in msconfig startup, but it comes back the next time I boot the computer or double click on the program icon on the desktop. It is the Verizon Online Support Center for my DSL line. I noticed too that there are two listings for this program in the startup menu of msconfig. Only one is checked at any time.
AMD Athlon 800MHz
Windows 98SE
384Mbytes SDRAM

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