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cannot delete file:can not read from the source file or disk

by Marsha Mailloux / October 5, 2006 8:36 AM PDT

I saved an email attachment to my desktop so that I could open it and view it with a specific program. The original email got deleted and the attachment was still on my desktop. Now I can not retrieve the email and I get an error message saying that I can not delete the attachment file because it can not read from the source file or disk. How can I get rid of this attachment now? I tried to find the original email with an "undo deleted files" program and couldn't find it. The file size is zero bytes however it is annoying to have it on my desktop. It won't even let me move it out of site. Any help would be appreciated. Thanks
Marty

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Did you try
by PudgyOne / October 5, 2006 8:55 AM PDT

to delete this file in the safe mode?

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deleting in safe mode
by Marsha Mailloux / October 5, 2006 11:26 AM PDT
In reply to: Did you try

Hi and thanks for your prompt help, unfortunately I tried to delete the file in safe mode and it didn't work. I also tried that program MOveonboot and it gave me a message...."the file is locked or doesn't exit" and when I say to continue and delete it on reboot...the file is still there on my desktop when my computer reboots.

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Or Use The Free Remover Program Called...
by Grif Thomas Forum moderator / October 5, 2006 9:57 AM PDT
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"MoveonBoot" unsuccessful.
by Marsha Mailloux / October 5, 2006 11:27 AM PDT

Hi and thanks for your prompt help, unfortunately I tried to delete the file in safe mode and it didn't work. I also tried that program MOveonboot and it gave me a message...."the file is locked or doesn't exit" and when I say to continue and delete it on reboot...the file is still there on my desktop when my computer reboots.

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While In Safe Mode, Did You??
by Grif Thomas Forum moderator / October 6, 2006 12:50 PM PDT

..try to remove it manually by using a command prompt window? If not, please do so.

And just in case it's a virus (I've seen such things occur with viruses that were newer than the virus definitions on the onboard scanner), please click on one or both of the links below and run the scans they provide:

Housecall Online Scanner

Panda Online Scanner

Hope this helps.

Grif

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using a command prompt window
by Marsha Mailloux / October 8, 2006 12:06 AM PDT

thanks for the advice but I am not that good at this kind of stuff. I am not quite sure what you mean. How do I do this?

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Re: using a command prompt window
by Tufenuf / October 8, 2006 12:58 AM PDT

Marsha, Using a command prompt instructions are at the link below. If you do it make sure that you follow the instructions exactly. I'd first try the Unlocker program that I gave you in my other reply.


Delete A File That Is Seemingly "Undeletable"


http://www.theeldergeek.com/delete_undeletable_file.htm

Tufenuf

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the unlocker
by Marsha Mailloux / October 10, 2006 11:49 PM PDT

Tufenuf
Thanks a million!! I downloaded the unlocker and it took care of the problem. What an annoyance that was...thanks again for your help.

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(NT) (NT) Glad it worked & Thanks for posting back.
by Tufenuf / October 11, 2006 12:10 AM PDT
In reply to: the unlocker
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Try This
by Tufenuf / October 8, 2006 12:33 AM PDT

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