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Question

Cannot connect wireless network(WPA) to LG 60PB6600 tv

Aug 13, 2016 6:38PM PDT

I recently changed my network from WEP to WPA, WEP I was able to connect to my television but WPA it won't even let me finish typing in my security code, the last character of my security code I cannot type in...what is going on? I'v read from some people online that LG only accepts WEP not WPA, is this true?

If so, that is really not good! Of course I'm going to go with the safer security code, there's no way I'm going to change it, they should change this to allow WPA! why wouldn't LG want me to have more security..this makes me question them very much....

Does anyone have a possible solution to this or is what I said true? that they're only WEP compatible..?

-Thank you

Discussion is locked

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Answer
While WPA isn't that secure.
Aug 14, 2016 9:41AM PDT

I guess we could discuss how WPA gave you a 60 second protection vs WEP's 10 seconds but here's what I found.

Many routers and devices get WPA wrong. I can't tell you why this is but many use a WPA/WPA2 mixed mode that does have issues.

Since there was so little security if any gained from WEP to WPA I'd go back to what works or up to WPA2.

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Aug 15, 2016 6:04PM PDT

So WPA2+AES is the safest?

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It may be the safest you can seutp.
Aug 15, 2016 6:14PM PDT

I don't want to debate WPA2 faults here or go into other WPA2 implementations that could be less crack proof. I do know I won't deploy less than WPA2 today.

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still cannot connect smart tv
Aug 15, 2016 7:21PM PDT

Thanks! I changed it, but still cannot make connection on smart tv....even with doing the WPS-PIN I type it on desktop and tv, click connect and no connection. When entering network password it won't let me enter full code.. is it possible this type of tv just doesn't accept anything other than WEP? But why didn't the PIN code work? ....hate this tv's smart features.

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There are a lot of reasons for it to fail.
Aug 15, 2016 7:39PM PDT

1. Is the TV firmware the latest they offer?
2. Is the SSID hidden?
3. Are there any router settings other than "stock"?
4. If the router has a firewall, I've seen that interfere.
5. Is the TV 20 or less feet to the router?

That's the short version of what I check.

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Aug 15, 2016 8:11PM PDT

1. Latest update was March 11, 2016
This is not a new tv, it is a plasma..that came out 2 years ago I believe. Last I remember they were dropping some of their smart features already.. when I was connected to the smart tv that's what the update said -_-
2. No, it is not hidden.
3. Not sure what this means?
4. Under Firewall it says, "Enable SPI" and that is checked off..but if this was a problem I wouldn't have been able to connect my WEP network before..either.
5. Yes, it's 10 seconds away on foot.

I am not able to fully input my WPA2-AES password, it cuts me off on the last character..that's the problem :/
Have contacted LG's customer service but...they aren't the best..unfortunately.
..wish I knew this before purchasing.

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Aug 15, 2016 10:05PM PDT

I just thought of something, since there is a character limit on the network password, I wonder if I can change the password without changing the security type, just minus one character because that is the cut off point...maybe then it'll work../ I'll look into it.

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Yes, try simple SSID and passwords.
Aug 15, 2016 10:29PM PDT

Over 20 feet and many Smart TVs can't negotiate. For setup, I won't do the work if over 20 feet. It's something you learn in the field and won't budge on. Some clients want to run it farther but the callbacks meant we won't set it up or go on a callback until the distance is shortened.

As to item 3, I can't check that for you. Your network so you have to know.

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Aug 16, 2016 10:50AM PDT

Shortened my password and to my surprise it still didn't work! ..that's nuts!
that probably means my tv doesn't support anything other than WEP...which is weird because it does have WPA/WPA2 options..
/still no reply from LG...figures.
I think my internet is close enough, as when I had WEP it connected no problem. I can be outside of my house and still have connection, that's never been a problem.

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There are priors about distance and WEP.
Aug 16, 2016 10:53AM PDT

And clients want to debate distance all the time. Since we lose money on callbacks, we know when to tell them to drop the distance.

In this case, you may want to go with what works.

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Aug 16, 2016 3:06PM PDT

You mean switch to WEP?
I think I'd rather not do that, and keep my network safer with WPA2/AES...
That's ok..maybe in the future I will get one of those internet boxes or whichever, but I will not switch out my network safety..
Thank you very much for your help and time! I appreciate it! Happy

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That's what I do all too often.
Aug 16, 2016 3:22PM PDT

Suggest the usual Roku, Apple, Amazon FireTV, etc.