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Question

canNOT connect to internet BUT DIRECTLY WIRED thru ethernet

Dec 30, 2016 7:16PM PST

Windows 10
provider: COX ( I think :/ )
I don't know what other information you need so just ask and I will try my best to let you know.
Evening. I'm posting this using my uncle's computer, which is using the same router and set up, so I'm more than 95% sure its not the provider and its my computer. My computer refuses to connect to the internet, EVEN THOUGH it is wired DIRECTLY using the ETHERNET cable. I usually use wifi, but for the 2 or 3 weeks my wifi connection has been dropping and reconnecting. The problem continued, sometimes I'd be able to reconnect immediately, other times I wouldn't be able to connect until maybe an hour or so later. Each time I found myself having problems connecting with wifi I would turn off my router and modem to reset them and then I'd reconnect. A couple weeks ago I grew frustrated with my computer not connecting through wifi so I connected it directly using the Ethernet cable. It did not connect. About a half hour later the wifi reconnected and I disconnected the Ethernet and didn't pay any attention to how come the Ethernet cable did not work. The strange thing about the Ethernet cable not working is that my computer realizes and recognizes that the Ethernet cable is connected in and even shows it on the network connections center listing, but it says "no internet" when it shows the Ethernet. The wifi networks USED to say they were "connected" but I still could not open any web pages or any other internet necessary apps. Now the computer also says "not connected" for wifi networks but recognizes that they are present and available. Please help. I've tried going into my device manager and uninstalling network adapter... "drivers" , right? uninstalling whatever those things are and reinstalling by checking for software changes and rebooting my comp. Same problem and no fix. Please help.

Discussion is locked

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Clarification Request
Please Clarify
Dec 31, 2016 12:13AM PST

Did you Reset the network adapter? Are you in Airplane Mode? Is your Wifi Adapter Driver Up to date? Is there any program like VMware installed on your computer?

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Answer
Reset?
Dec 31, 2016 12:12AM PST

Did you Reset the network adapter? Are you in Airplane Mode? Is your Wifi Adapter Driver Up to date?

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how do you reset adapter?
Dec 31, 2016 1:12AM PST

No, my computer is not in airplane mode. I tried going into my device manager and messing with the network adapter drivers, at least i THINK those are where the drivers are :/ , and I'm pretty sure I read my computer say the driver was up to date. I don't know how it can check for up to date drivers though if I'm not even connected to the internet. Resetting the network adapter??? What do you mean by that? You mean like uninstalling it in device manager and reinstalling by "checking for software changes"?

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Answer
windows 10 changed attempted setup
Dec 31, 2016 1:24AM PST

It wants 10.0.0.0. connections and most routers offer 192.168.0.0 connections instead. You may need to setup a manual connection that agrees with the router you are connected to. That likely won't happen in it's home group area, but there's a different area where you can accomplish that in windows 10 networking. Do it from there instead.

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how do I set up a manual connection?
Dec 31, 2016 1:36AM PST

Where do I go to set up a manual connection? And how do I do so? Also, is VMware virus and malware protection? I have a free version of malwarebytes and the basic protection that came with the computer; I think it is called Windows Defender.

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I use Linux, not windows 10
Dec 31, 2016 10:40AM PST

But I did "test" it during the beta phase before the RTM and remember in the networking area it had a "homegroup" but you could also choose to use a "business" setting and that allowed you to escape the presets of the homegroup (which is the one that tries to put everyone into the 10.0.0.0 IP address range. That's what I had to do in order to connect into my own home LAN. Look around, you will find it.

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resetting adapter did not solve problem
Dec 31, 2016 11:50AM PST

I created a new network profile, but I did not see any option to change the connection from 192.168.0.0 to 10.0.0.0. I still don't know how to do that or what you are talking about when you say that. How do I change the connection?

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nothing is working
Dec 31, 2016 1:49PM PST

okay. So I had my friend walk me through a few options. One of those options included guiding me into my ethernet properties and showing me how to change the DNS server number which is I THINK the number you guys were talking about before in the 192.168.0.0 to 10.0.0.0 . Does that sound like the way to change the numbers that you guys were talking about? As I mentioned before, I already tried resetting the network adapter, I am not on airplane mode, and I THINK my drivers are up to date (but again, idk how I can be sure if I can't connect to the internet :/ ). Please, can ANYONE HELP? Sad

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probably a virus
Dec 31, 2016 2:05PM PST

my friend and I agree that this is probably just some nasty virus I got from some nasty porn. I also agreed with him that reformatting sounds like the only option so far :/

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Well, if you visit porn sites....
Dec 31, 2016 2:09PM PST

no antivirus will save you. Same with torrenting.
Dafydd.

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you are probably correct
Dec 31, 2016 4:42PM PST

porn, trojans, viri, and other exploits all go together.