Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

cannot connect to activation server?

Sep 15, 2013 4:43AM PDT

Hi All, brand new user and first post. I am trying to activate a software addon for flight simulator x, but when I put in the product key, it tells me that it cannot connect to the activation server. I sent a support ticket to the vendor and they replied saying there was something, such as a firewall blocking the connection. It needs to connect to license.precisionmanuals.com on port 8888. I am new to port forwarding, which is what they told me to do, so i'm not sure i done that right. Heres what else i tried.... taking tower to friends house to try their internet, mcafee uninstall, port forwarding using router interface, all with no luck. I am running windows 7 64bit. Any help anyone can offer would be greatly appreciated. Thanks

Ken

Discussion is locked

- Collapse -
Answer
I never used port forwarding for this.
Sep 15, 2013 4:45AM PDT

Why not put your PC into the DMZ entry and then take it back out after the update?

- Collapse -
Tried this as well
Sep 15, 2013 4:49AM PDT

Sorry, should have mentioned that I've tried that also. This has me boggled and frustrated

- Collapse -
If DMZ fails it's not a router issue.
Sep 15, 2013 4:51AM PDT

I read your post and can't see what firewall is on your PC so find that and ask how to allow traffic from it's maker.
Bob

- Collapse -
firewalls
Sep 15, 2013 4:54AM PDT

well since it don't seem to be the router and i've uninstalled mcafee and tried that, it must the windows firewall, so how would i go about letting my computer connect to license.precisionmanuals on port 8888?

- Collapse -
If it's in the DMZ and no firewall on the PC
Sep 15, 2013 4:59AM PDT

I'm going to guess it's not a port/firewall issue but a DNS.

Try the usual Google DNS entries of 8.8.8.8 and 8.8.4.4
Bob