Hi Dondunlap13,
Welcome to the forum.
To answer your first question, you can check the firmware version by going to:
Setup > Function Help > On
The firmware version will be on the bottom screen next to the question mark. Here is a picture of what you should expect:
http://i397.photobucket.com/albums/pp60/samsung_hd_tech/FirmwareCheck.jpg
Closed captioning:
I can sympathize with your situation, and I have a solution. Most DVDs and Blu-Rays have captioning that is processed as part of the picture as it is sent out to the television.
DVD + Caption THEN outputted to TV usually works.
DVD THEN outputted to TV + caption usually does not. At least this seems to be the status quo in my experience with ANY television.
The best suggestion I can make is to go to the caption menu after the DVD or Blu-Ray loads (often hidden in the "Language" options of the movie's menu) and enable subtitles there. While the DVD or Blu-Ray's hardware for Closed-Captioning menu is on in the player, it may not be receiving that CC info until you tell the disc to play it like that.
Now if you get TWO instances of closed captioning (one on top of the other) you may have to turn off CC in the television and just let the DVD/Blu-Ray player output the CC for that input.
Keep me posted!
--HDTech
I have a LN52A650 and have a couple of problems with it. In another thread, there was a method described to display the Firmware level by selecting "Help" from the "Setup" menu. I have no "Help" function on my setup menu or any other menus. How can I display the Firmware level?
Another problem. I cannot select "Caption" from the Setup menu either. It is not highlighted and while scrolling through the menu items, it skips over caption.
I have a Sony BDP-301S Blu ray player and there is no Caption available on it that I can find. If a DVD has "Subtitles" I have no problem, but if it only has "CC", the captions will not appear regardless of any setting changes I make. As you might have guessed, I am hard of hearing and need the Captions or Subtitles.
I am going to get a Samsung BD2500 in a month or so and am wondering if I will be able to select Captions from that.
Thanks for any input.

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