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Cannot burn any kind of CDs and DVDs

by MacaEx / April 2, 2007 7:50 AM PDT

I own an Alienware Area 51 m766 system with Windows XP SP2. I updated Nero 6 to the latest version and it's stops burning after a few seconds without explaining the error. I tried with other burning software and does the same. Nero support told to try different brand of CD, to install Nero 7 and nothing works. They even suggested to update the burner firmware but Alienware recomends not to because I can permanently damage the burner.
It worked fine until I updated Nero 6.
I'll appreciate any help you can give me.

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Cannot burn any kind of CDs and DVDs
by Stan Chambers / April 3, 2007 3:44 AM PDT

Re-install to the original software that worked. If it no longer works, that's a good sign that the drive is faulty.

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If you suspect that the Nero upgrade
by lacsr / April 3, 2007 9:17 PM PDT

is at fault, use "System Restore" back to before the Nero upgrade was installed.
Also, if you changed the brand of media you are using, or even same brand but a different source, it may be the media. While upgrading the firmware may solve the problem, if nothing else has changed, it probably will not help. Firmware changes are usually for better write strategies for newer media types.

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