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General discussion

Cannot boot up WinXP in any mode

by nerol May 27, 2005 2:44AM PDT

Recently I received a message that my Nortons Anti Virus caused an error and needed to be unistalled and then reinstalled. At that point my system was frozen so I rebooted but WinXP would not start. I get an error that my: c:\windows\system32\config\system....
file is missing or corrupt and that I should use the repair utility on my WinXP disk. Tried that and that will not work, cannot start in Safe Mode either. I do not want to have to reformat my HDD since I have quite a lot of data that I really need. Anybody out there have any suggestions?
Thanks for any help I get.

Discussion is locked

3 Posts

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Cannot boot up WinXP in any mode

by kbxtra May 27, 2005 6:55AM PDT

See if this will help http://support.microsoft.com/default.aspx?scid=kb;en-us;308041.

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A repair install of XP does not include....

by Michael Geist May 27, 2005 7:04AM PDT

a format of the hard drive. Look at the Repair XP section listed here:

http://www.webtree.ca/windowsxp/repair_xp.htm

Note that this instance should show the need for a backup plan off the machine.

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repair windows and save your data

by jonah jones May 27, 2005 7:15AM PDT

no guarantee! but this worked for me,

http://www.windowsreinstall.com/winxphome/installxpcdrepair/

just follow the instructions

jonah

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