Try doing the Windows Live Mail download and see how that goes.....
I just acquired an HP Pavilion 500-C60 desktop computer that came preloaded with Windows 8.1 and Office 2013.
I'm now unable to activate Outlook 2013 - i.e. I can't send or receive e-mail messages per the following:
When receiving - I get "The connection to the server was interrupted." Somewhere I heard or read that "imap" should be instead of "pop" (or "pop3") when using Outlook 2013 in Windows 8.1.
When sending - I get "Outlook cannot connect to your outgoing (SMTP) e-mail server."
BTW, my ISP is comcast.net and I was directed to
an online file: - "Configure Outlook 2013 for
Comcast E-Mail" (accessed via Google).
Each time I follow this procedure and get to the
final step - "Test Account Settings " - the Test fails
- and I can't finalize my e-mail new account
configuration.
Has anyone else had this problem - and how did you overcome it? [BTW, I'm only semi-computer literate in such matters and would appreciate a step-by-step approach to finally get back into "e-mail land.]"
Thanks,
shamrock838.

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