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Cannot access

by Geek-EE / March 18, 2007 5:21 PM PDT

I am having an odd problem with a computer that I built and installed for my dad. He can get browse the web fine in most cases, but he cannot go to It seems that he can go to most other sites. Here are the pertinent bits of info that I can think of:

Windows XP Home Edition
Connecting through a DSL router
Norton AntiVirus 2006
Windows Firewall is off
- Go to, using IE7. It says ?Internet Explorer cannot display the webpage.?
- Go to, using Firefox 1.5. It says ?The connection has timed out?
- Go to,, using any browser and it works ok.
- Go to any other site and these other sites can be viewed without a problem.
- Other computers connected to that same DSL router work ok.
- Tried accessing through an anonymous proxy site. Works fine.
- Tried taking the computer to another network in a different location. No change.
- Tried clearing temporary Internet files, cookies, history, and form data. No change.
- Tried adding to Trusted sites. No change
- Tried clearing SSL state. No change.
- Disabled Norton AntiVirus. No change.
- Scanned using Adaware and quarantined the adware found. No change.
- Tried flushing the DNS by typing ?ipconfig /flushdns? at a command prompt. No change.
- Able to ping without a problem.
- Trying to load the webpage does not work any better than going to
- Checked the ?hosts? file and did not find listed
- Used REGEDIT to go to HKEY_LOCAL_MACHINE\ SYSTEM\ CurrentControlSet\ Services\ Tcpip\ Parameters\ Interfaces and add an MTU value of 1454. No change.

Are there any other places I can look that would keep the computer from accessing this site?

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by tomron / March 18, 2007 9:32 PM PDT

Not that this is the issue,but I noticed that the latest version of Firefox is not installed.

This does seem odd.You seemed too have checked every possible angle.I remember one time I was unable too get to one particular site and it was caused by spybot not allowing it.


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Geek-EE, latest version of FireFox is
by darclew1 / March 29, 2007 11:18 AM PDT
In reply to: Geek-EE

Title: Firefox
Filename: Firefox Setup
File size: 5.73MB (6,006,832 bytes)
Requirements: Windows (All Versions)
License: Open Source
Date added: March 20, 2007
Author: Mozilla Organization

Darrell L

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About DNS Hijacks.
by R. Proffitt Forum moderator / March 19, 2007 12:26 AM PDT

I usually spot them in the Hijackthis log. Take a look there for any entries that have the letters DNS. Share them here for a vote.


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there are always problems with something
by aussiejock / March 28, 2007 12:49 PM PDT

Hi Geek, why don't U pull the power cable out of Ur Router and plug it back in that will reset it then try again to go to Yahoo. It works for me with most URLs that will not open. Have a try.

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In my cse, I was having problems and computer said it
by darclew1 / March 28, 2007 3:40 PM PDT

checking. Now the only component that has created problems is IE7, I removed it and have had no more problems. Darrell L

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Norton Internet Security was causing the problem
by pofigator / June 21, 2007 1:59 PM PDT

For some misterious reason all HTTPS (Port 443) outbound connectionwere bloked by Norton Internet Security 2005.

The nightmare started all of a sudden with no application installed or configuration changed before. Email sites as and were not accessible like they were down or having the DNS issues.

Humble hints in this thread to check firewall settings lead me to the following Norton Internet Security -> Status and Settings -> Personal Firewall -> Configure -> Advanced -> General. Here goes the list of rules and one of them says: "Block access to secure sites". It basically blocks all outgoing TCP connections to port 443 which is used for HTTPS. Just wondering what is a stupid entity created this rule. Anyway ... simple unchecking the rule's checkbox solves the problem. If OK button is not active or does not respond, just close the "Advanced Firewall" window. Your settings will be saved anyway Wink

Conclusion: do not trust any "smarty pants" firewalls that guess settings for dummy users. Control your security; otherwise it will turn into your prizon Wink

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Cannot access
by ragsug / April 30, 2008 1:23 AM PDT

I am running into the same issue and co-incidentally I have also tried all your troubleshooting steps with no luck. How did you resolve yours. Did you end up rebuilding PC? Can you pl. email me at Thx for your time.

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