Windows Legacy OS forum

General discussion

cannot access my documents

by chandd / October 19, 2006 4:10 PM PDT

Ever since I tried connecting to the internet in a hotel while travelling, I cannot access "My Documents" anymore (including "my pictures", "my music", "my computer" or even the control panel!! I get a Windows Explorer error message saying it has encountered a problem and needs to be closed.
Please help and any advice would be greatly appreciated!!
Thanks in advance.

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What "anti" programs have you run?
by eddie11013 / October 20, 2006 3:36 AM PDT
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thanks eddie
by chandd / October 20, 2006 5:56 AM PDT

i'll give it a shot, and let you know.

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problem - I/E does not work
by chandd / October 21, 2006 5:42 AM PDT

All but one of the links require Internet Explorer, but the problem is, my Internet Explorer is part of the problem as well! When I try to open I/E, I get the same error message "Windows has encountered a problem..."
I didnt have much success with The house Call program either..
Any other advice would be appreciated! Thanks.

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Warning. Power tool suggestion.
by R. Proffitt Forum moderator / October 21, 2006 6:02 AM PDT

Since IE really does not need any BHO's installed to function when I find a problematic IE I usually toss all the pests out with EWIDO but if we can't get that far I install HIJACKTHIS (see

Armed with this power tool I delete all BHO's from IE, reboot and try again.


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