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Can you help with JVC Everio camcorder? Am not technical

JVC Everio camcorder
Everio media browser 4
GZ-HM40BU
1. I deleted 1 hour of videos from camera...card says it is still full, why is that?
2. connected to pc...where are my videos? Just says calender
3. How to t/fer videos to pc, I click connect to pc then click playback to pc then nothing

Dpu100 has chosen the best answer to their question. View answer
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All Answers

Best Answer chosen by Dpu100

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did t/fer to pc to fornat, now no internet,

In reply to: Can you help with JVC Everio camcorder? Am not technical

Thanks for your helpful replies. The videos suddenly came back, showed on pc. So to create space on memory card, I began formatting. I did back up, videos on pc and camcorder now. But I have no internet, is many hours of videos. What do I to get internet back and finish formatting, please? Many thanks

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Re: formatting

In reply to: did t/fer to pc to fornat, now no internet,

What did you format, and how did you do it? And where do you have no Internet?

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re what did you format?

In reply to: Re: formatting

"What did you format"
I don't know what "format" means. All I know us to create space on my card I must "format" and to
do this card must be empty or I will lose my videos. So backed up videos, they are all on pc. I think I am now ready to click "format" in camcorder?
"where is there no internet?"
In pc
Thank you

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Re: format

In reply to: re what did you format?

I don't think that having no Internet is related to anything you do with a SD-card. That's a separate problem to fix later.

If you're sure those video's are on your PC and you made a backup on an external hard disk or the cloud, I see no reason to not format that SD card so it becomes all empty again.

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torally confused and frustrated

In reply to: Re: format

I did not put videos on disc or cloud. I believe there are too many videos now on my pc so memory can't handle it so no internet. I can't put videos in dropbox as have.no internet due to I think, pc's memory which is overloaded

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All looking good, thank you!

In reply to: torally confused and frustrated

My internet is back! Dunno why. thanks for advise re disc, i didn't know you could put videos on disc, will get one tomorrow. Is 21 videos....I think I can move them all in one copy paste to the disc. If you could tell me how to turn videos into thumbnails on my pc instead of numbers that would be easier for me.
So after all on disc, I just click on "format" on camcorder, then card will be empty?

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Format

In reply to: All looking good, thank you!

Yes.
The formatting process clears the card of any existing files ("deleted" or not) and then sets up the card for a new video recording session.

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Thumbnails and numbers

In reply to: All looking good, thank you!

That's just a setting in Explorer telling it how to show you the files in a folder. How to do it exactly depends on the version of Windows you have (XP, Vista, 7, 8.1, 10). If you tell that, I can tell more.

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Answer
For this round

In reply to: Can you help with JVC Everio camcorder? Am not technical

You need to go back to the user manual and if that fails, this is the wrong camera for you or the camera has failed.

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Answer
I did see videos on pc before

In reply to: Can you help with JVC Everio camcorder? Am not technical

I just paid £65 for a new part and got a new charger.
I did see my videos on PC weeks ago, not showing now...

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So something failed, you got a new part

In reply to: I did see videos on pc before

And now it's still failing. Back to the shop to have them show you it working.

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Answer
Re-Format card

In reply to: Can you help with JVC Everio camcorder? Am not technical

1) Deleting a video file on the SD card (or built in memory) normally means that a "delete" marker is put on that file so the file cannot be read (replayed) but it still exists on the card. The result is a card full of deleted files.
Re-format the card/memory using the camera's own re-formatting instruction (This is important) and you should find the card is empty and will take new videos.
Do not re-format using your PC. The camera sets up a number of folders, including "housekeeping" folders which are used to store video, stills etc. in the various quality formats available in the camera. (i.e. AVCHD or MP4)
2) You "deleted" them.
3) See 2)

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Answer
Transfer to PC

In reply to: Can you help with JVC Everio camcorder? Am not technical

Assuming you have in-deleted files, you can transfer the files in memory to the SD card and then read the card in your PCs card reader.

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