Samsung forum

Question

Can't update Samsung Recovery on my NP530U3C Ulatrabook

by Sutter_Kain / June 1, 2013 6:14 AM PDT

Hi guys

The thing is that whenever I try to start Samsung Recovery nothing happens and Samsung Update always fail to update it to 6.0.6.5. Any tips how to solve it?

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All Answers

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Answer
Step 1. Secure your files you can't lose.
by R. Proffitt Forum moderator / June 1, 2013 6:38 AM PDT

Step 2, tell a little more. Is this the factory recovery? If so, why is it being called on?

Finally, in the USA you call 1800SAMSUNG since it's their app.
Bob

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Details
by Sutter_Kain / June 1, 2013 6:51 AM PDT

It's an official part of Samsung suit used to bring factory settings/clean Windows 8.

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Which I have used.
by R. Proffitt Forum moderator / June 1, 2013 7:04 AM PDT
In reply to: Details

It's broke so back to Samsung to correct it. Unless there's more to the story such as I'm trying to recovery from a virus I'm going with you have a fine warranty issue.
Bob

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Answer
Re: Can't update Samsung Recovery on my NP530U3C Ulatrabook
by Samsung_HD_Tech Samsung staff / June 4, 2013 5:54 AM PDT
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