I can't rember HOW I uninstalled Norton as I dumped it a couple of years ago. DISABLE Norton for now and download AVG FREE:
This way you are at least secure - don't forget to UPDATE !
Am missing file NAV95.isu so 2001 will not uninstall. Symantec's website advice is to reinstall 2001 from the CD. Presumably this means I have to stick in the CD from Dell with NAV on it, (holding down "shift" while I'm doing this I've read, so the CD will not autorun as it includes other things installed by Dell). I'm supposed to look for a folder that says\NAV9xme and double click it to begin installation. (If this set up program does not appear, I'm supposed to go to Windows Explorer and find it there. Believe it or not, I have never used Explorer either.) Will all this work with an OEM copy?
There's one other option I have not tried and that is to use Rnav2003.exe removal utility (for 2001). (A Manual uninstall fooling around with the registy is NOT ON.)
What should I do-try to reinstall 2001 using Dell's CD or use the removal utility, not knowing if that will work either without the missing file?
I have no idea what to expect if I insert Dell's CD either,never having done that before. Are these CDs easy to navigate? What about all the updates and virus defs-will reinstalling the Dell version wipe all of them out so I don't have to worry about them? Symantec didn't say anything about that.
I am beginning to detest NAV. Eandka
PS NAV 2004 will not install over 2001. Sigh.