Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Can't turn TV on with remote but can turn off

Jan 3, 2015 9:22AM PST

I find this pretty odd, the remote and TV all seems to be working fine so far. Except I can't power my TV on with my remote, turning it off with the remote is no problem.

The remote I'm using is the one that came with the TV which is brand new, both just out of the box. TV model is UN40H6350.

Any help would be greatly appreciated.

Discussion is locked

- Collapse -
Answer
cant turn tv on with remote, turns on manually
Jan 8, 2015 12:57PM PST

remote works all other functions fine
problem started last week after 2 1/2yrs of perfect operation
normally use the "cable box" remote but same with the original remote
the only recent change that may be connected to this symptom: I attached the "wireless lan adapter" WIS09ABGN that came with the TV for the first time approx. 1 week before this started
removed this adapter and unplugged power for 1min for reset but condition still exists
strange symptom, maybe processor board needs to be replaced.

- Collapse -
Answer
Can't turn TV on with remote but can turn off
Jan 9, 2015 1:38AM PST