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General discussion

Can't turn on the Flash

Nov 7, 2008 9:34AM PST

I bought a Sony Cyber-shot DSC-H50 around 3 months ago and was using it regularly without a problem until recently. For some reason, I no longer have the capability to use the flash on the Auto Adjustment mode. Whenever I try setting it I get the message "Flash settings cannot be changed". I've looked over the Instructions Manual many times but can't seem to find anything about this. Has anyone had this problem and if so who was it fixed?

Thank you.

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Discussion is locked

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Thanks!
Nov 9, 2008 11:04PM PST

Thanks for the reply. I'll check it out! Happy

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Sony H50
Nov 8, 2008 12:11AM PST

The most likely reason is that something is set wrong.
There are many settings that affect the flash.

The first thing to try is to reset the camera to factory specifications.

The Sony Handbook is really vague about how to reset the camera.
But I think I have found it.
They use the word "Initialize"

You will find it referenced on page 94 of the Cybershot Handbook.
That will direct you back to page 89 to find "Initialize" in the menu.

................

If that does not cure your flash problem, you should contact Sony support.
Your camera is still under warranty.
I am sure they have had this problem come up before, and have the solution.

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Thank you
Nov 9, 2008 11:07PM PST

Thanks for the reply! I'll check out the pages you suggested and reach out to tech support should I still incounter the problem.

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Sony H50 "Flash settings cannot be changed"
Nov 1, 2009 1:41PM PST

I know that this reply is to a post a year ago, but it might help anyone with the same problem in the future. I also had this "Flash settings cannot be changed" message come up after using my H50 for several months with no problems. It was very irritating, because I missed out on getting some great pictures of my nephew on Halloween night because the camera was stuck in "no flash" mode and I was not able to change it. On this night I didn't realize I had forgotten my memory stick until I turned it on. Maybe this triggered the error, a bug in the software? Once the flash error happened, I could not change the flash setting in the Auto Adjust Mode, even after putting the memory stick back in.

After searching around the web, I found the solution to another Sony model, and it worked on my H50 as well. It is very simple, all you have to do is re-initialize the camera. I don't recall initializing the cameara in the first place. Maybe that was part of the problem? I originally set the time and date, but did not run the initialize process. I looked through the manual several times, and it never mentions the initialize process. It shows it as an option of the Main Settings, but does not say a word about it! love the camera, but the printed Instuction Manual is HORRIBLE! Maybe the PDF version is better.

Here is how it is done on the H50: Turn on the camera, press the HOME button, turn the dial until you get to MAIN SETTINGS mode (the little tool box picture), press the center button to get to the "Main Settings 1" menu. Arrow down to the "Initialize" option, press the center button to get to the initialize process, arrow up to highlight the "ok" and press the center button. Set the time and date, and your back in business.

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flash setting solution
Jan 23, 2011 11:59PM PST

I had the same problem with my h5o and found the same solution going to the "initialize" option in the main settings. I've had to do it several times over the course of a year. Is there a cause and does Sony bear any responsibility for this flaw. I also seem to experience a longer than usual lag time after pressing the shutter button till the picture is taken. The auto focus seems to get confused and sometimes doesn't take a picture. I've missed some real good ones. Anyone else with that problem?