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can't see thesend/receive button in outlook2003 or XP

hi all i have ibm 600x laptop (Plll 650mhz 327mb ram) and i connot download my emails of my server in either outlook 2003 or xp everything works right when i test account setting in outlook but i when i open the main oulook page in 2003 i can't even see the button for sent/receive and in xp when i click on s/r i get the massage "operation failed"

BTW i only have one version installed now when xp didn't work i upgraded to 2003

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Re: can't see thesend/receive button in outlook2003 or XP

In reply to: can't see thesend/receive button in outlook2003 or XP

When faced with email issues, you have to talk to your ISP about what's up.

Your post conflicts with itself because you wrote "can't even see the button for sent/receive and in xp when i click on s/r..." Or it's unclear how you clicked on send receive without seeing it.

Write more?

Bob

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Re: can't see thesend/receive button in outlook2003 or XP

In reply to: can't see thesend/receive button in outlook2003 or XP

ok i started with outlook XP and when i would click on send/receive i would get "operation failed" so i upgraded to outlook 2003 and now when i open up outlook 2003 i can see the S/R button for only a moment then it disapears (really) when i try to send email it stays in the outbox all of my account info is right any ideas

thank you

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Re: can't see thesend/receive button in outlook2003 or XP

In reply to: Re: can't see thesend/receive button in outlook2003 or XP

It definitely isn't a good idea to upgrade if you have an unsolved problem, because the upgrade process isn't guaranteed to react in a meaningful way to corrupted or otherwise erroneous situations. It's no exception (as in your case) that it makes matters worse, not better.

Try http://www.google.com/search?&q=outlook%20XP%20%22operation%20failed%22
to see if it contained the solution to your original problem. But it might not be relevant any more.

What I would do is use Office Removal Wizard for both 2003 and XP, then start all over with a fresh install. You might want to read the standard Microsoft article on Outlook backup and restore before throwing away your data: http://support.microsoft.com/default.aspx?kbid=287070&product=ol2002 (this is the Outlook 2002 version, but it won't be much different from 2003, I hope).

Kees

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