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Resolved Question

Can't see files on my phone

Mar 4, 2015 7:51PM PST

I'm using Win8, and accessing an Android phone. I attached the phone to my camera to take a series of RAW photos. The photos are stored on the phone rather than the camera. Each file is about 25 meg in size.

If I open any file utility on the phone, it sees the files; however, when I attach the phone to the Win8 computer, file manager says the folder on the phone is empty! Yes, I am accessing the right SD card and right directory on the SD card.

The file names of the photos are fairly long. Could this be causing the problem? Any other help is welcome. Thanks.

Discussion is locked

BambooBobx has chosen the best answer to their question. View answer

Best Answer

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How I move them over.
Mar 4, 2015 10:34PM PST

I use Dropbox on my phone. Too easy, no wires, and since I have it on WiFi, no data charges.
Bob

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Thanks
Mar 5, 2015 5:52AM PST

Although putting the SD card in the computer's card slot would be a great solution if I had an external card slot on my phone, I don't. So transfering to Dropbox seems like a more sustainable solution. Still curious exactly why Windows8 does not see my files, but will go with a solution.

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better
Mar 5, 2015 6:22AM PST

And although Dropbox works, it is slow for such large files. If someone is in this situation, try Superbeam Pro. It seems better and faster for large files. Thanks to both people for getting me thinking on those levels though. I was so obsessed with why Win8 was not seeing the files, I neglected to think about the good workarounds suggested.

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Really?
Mar 5, 2015 8:12AM PST

Here it just syncs when I get home. I turn it on and by the time I'm back to my PC it's all moved over. I don't generate GBs a day so it's pretty speedy to me.

As to why the files don't show, Android could not be set right or the USB data cable isn't good enough. I have a few USB cables that fail like this but I kept them as they are fine for charging.
Bob

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Answer
Re: files
Mar 4, 2015 8:20PM PST

If you take the card out of your phone and put it in the card slot on the PC, can you get the files then? That's a fairly common work-around.

Kees