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Question

Can't Receive Emails in Windows Live

Jun 27, 2013 10:26AM PDT

Hello,

I can send emails to others, however I cannot receive emails from anyone. I tried sending an email to a friend and it went through to her account but when someone sends me an email nothing comes through. Why am I not able to receive emails?

I am using the upgraded Windows Live Outlook.

Does anyone have any suggestions?

Thank you!

Discussion is locked

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Clarification Request
There's Windows Live MAIL & there's OUTLOOK...
Jun 27, 2013 10:34AM PDT

...but there's no Windows Live Outlook, so find out what you have and post back here. Also report who your service is with.

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Outlook Can't Receive
Jun 27, 2013 10:37AM PDT

Hi, to clarify I am using Outlook.

Do you have any suggestions?

Thanks very much!

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I'm guessing this is that new Outlook.com web site.
Jun 27, 2013 10:45AM PDT

There's so little to configure so my bet is Microsoft is having issues again.

Web based email is like that.
Bob

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(NT) Outlook.com or Office Outlook?
Jun 27, 2013 10:47AM PDT
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(NT) It's Outlook.com (the former Hotmail)
Jun 27, 2013 10:51AM PDT
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Then test this on gmail or yahoo email.
Jun 27, 2013 10:55AM PDT

There are other choices and MSFT's handling of acquiring Hotmail and the years after that are interesting to some. But for me, I can't use their offering.
Bob

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I have a few accounts with outlook however,
Jun 27, 2013 11:10AM PDT

one particular account is unable to receive emails so I'm guessing its a setting that was accidentally changed. All the other email addresses at outlook.com can receive like usual.

Most peculiar issue.

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Not at all.
Jun 27, 2013 11:28AM PDT

Outlook.com is web based so there is so few ways to break it that if it fails, well, it's usually not your fault.

But there's a clue in your last post. "I have a few accounts with"

Now why that is a clue is that Microsoft seems to be on the lookout for such because spammers may try to get more than the usual emails out by using multiple accounts. So you may have sprung an anti-spam tripwire.

Again, only Microsoft can reset that.
Bob