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General discussion

Can't Properly Install Explorer

by aschmidt21 Aug 27, 2010 2:42AM PDT

Hi, all:

I have a Dell desktop running XP. I had a system crash and a local tech outfit reinstalled Windows. I get updates, so I think the version is legit. The techies were terrible, though, and it's possible they screwed something up. I won't go back and will go elsewhere if I must seek professional assistance. Hope I don't have to. Here's my problem...

When I use Firefox to install Explorer, the program downloads, but when it opens, it freezes.

Ironically, if I go via Firefox to Explorer help, it tries to open up a window in Explorer...and freezes. I've tried downloading older versions (Explorer 7), same problem.

Also, for some reason, when the program downloads, it downloads to my external harddrive (G), rather than my C drive (how do I change that?). I've tried to open explorer from my G drive, but can find no "exe" file. Mysterious...

I'm happy using Firefox, but some other Microsoft apps seem to require Explorer (e.g. my file search function doesn't work properly; no matter what I search for, it finds no results). Thanks for any advice you can provide. Cheers!

Discussion is locked

5 Posts
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You mean Internet Explorer 8.
by MarkFlax Forum moderator Aug 27, 2010 6:09AM PDT

I was confused where you said you used Firefox to download Explorer, but I gather you mean Internet Explorer 8.

Do you not have Internet Explorer installed at all on this system?

If Internet explorer is not listed in your Start > All Programs > Accessories, then try this. Goto Start > Control Panel, then Add/Remove Programs. In the new window look for Add/Remove Windows Components. Look in the list for Internet Explorer and select it.

Does that install Internet Explorer?

Mark

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Can't Download Operable Internet Explorer 8
by aschmidt21 Aug 29, 2010 2:02PM PDT

Thanks so much for responding. Yes, I'm referring to Internet Explorer 8, and no, I can't seem to get it properly installed. It doesn't come up when I try to add/remove programs (games don't either, and I can't seem to find them on my computer, but that's another problem), nor when I search my drives. When I do download it, it fails to open, freezing instead. I've removed IE8 and reinstalled a few times, all to no avail. Confusing, eh?

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I'm a dolt
by aschmidt21 Aug 29, 2010 2:12PM PDT

Okay, kept looking, found that "window" and yes, it's there and now works -- thanks!

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Where are my Games?
by aschmidt21 Aug 29, 2010 2:17PM PDT

Any advice about finding the games, which don't seem to be there? I'm a pretty hard worker, but a round of solitaire during dull phone calls saves my life now and then.

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Glad you found it.
by MarkFlax Forum moderator Aug 29, 2010 8:36PM PDT

Good work on finding IE8.

Games should be in the same Add/Remove Programs then Add/Remove Windows Components. They are normally installed by default in most Windows' installations although it's possible that you may need the Windows XP Setup disk. I never had to though.

Mark

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