Not sure but i think that you should run a virus scan preferably online or in safe mode, and scan for spyware, it may show a virus that your anti-virus cant see
My Dell 840C is running Windows XP Professional. After installing a external HP DVD Burner which replaced the Roxio, I cannot run a number of systems utilities including systems restore and many other programs. I can see the processes I try to open running in Windows Task Manager, but the processes don't open in windows so I can't use them.
I can't even remove the program I installed, it just show the hourglass and then disappears.
Can anyone help me with this? Thank you very much.