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can't open Outlook - "pure virtual function call, r6025 runtime error

by deedo / May 24, 2004 3:17 AM PDT

When I try to open Outloook 2000 I get this message:

Microsoft Visual c++ Runtime Library
Runtime Error
Program:C:\Program1~\M19933~\Office\Outlook.exe
R6025
Pure virtual function call

If I "x" out the box or hit OK, Outlook closes right
away. I cannot use the program at all.

Help!

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Re:can't open Outlook - .. Try...
by R. Proffitt Forum moderator / May 24, 2004 4:35 AM PDT

Start, Run

OUTLOOK /SAFE

What happens?

Bob

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Re:can't open Outlook -

Search with google Outlook r6025 gives several occurrences of this error (albeit in different circumstances, i.e. doing some - quite normal - things in Outlook, when it runs) where uninstalling and installing Outlook is the solution, like in http://support.microsoft.com/ default.aspx?scid=kb;en-us;329934

Moreover
http://www.cybertechhelp.com/forums/showthread.php?s=ee6265d1a744cfd631c431666f71ecd1&p=197113#post197113 (bottom part) notes other causes (like Sun Java twice installed, or spyware to be removed with Spybot or Adaware) and - more above - advocates using sfc (OS dependent) to restore the c++ runtime library, if that is corrupted somehow. In XP, going back to a system restore point might help.

http://www.salfordsoftware.co.uk/kb/SKB76 notes an error like this caused by an older version of McAfee Anti-Virus (with the cure being to install a newer version).

Reading all of this, I should start with running Spybot, Adaware and online Housecall(latest versions), then uninstall and reinstall Outlook, then use SFC or System restore to go back to the Visual C++ runtime library that came with Windows. Success not guaranteed at all.

Hope this helps.


Kees

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Re: can't open Outlook - "pure virtual function call, r6025

You will lose your email if you follow these instructions, but it made it work after it recreated the folder hierarchy. Go to C:\Document and Settings\[Username]\Local Settings\Application Data\Microsoft\Outlook and remove all contained files. Worked for me. Hope it helps you.

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Re: can't open Outlook - "pure virtual function call, r6025

Did you find out what is your problem? I have the same problem, I already scanned it and did all I could. Can you tell me how you solved yours if you did?

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Runtime error, R5025 Outlook

Hi. This is what I did. Since my outlook on a Win 2K works fine, I checked outlook.exe between two OSs, XP vs. 2K. Strangely, the one in Win2K had a time stamp of 6/7/2002 6:30 pm while that of Win XP had the same date but 5:30 pm. So, I copied 2K version to XP. Since then, my outlook on XP is working OK. I suggest you first make a backup copy of the current version before you do anything.

Hope this will work for you too!

Umasan

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Mabuchi. Did you notice?
by R. Proffitt Forum moderator / August 18, 2005 1:54 AM PDT

The age of the post you replied to?

Thanks for the thought but try posts that aren't so old.

Bob

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