Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Can't open My Document folder-Win 7

Jul 22, 2010 12:05PM PDT

My Acer laptop came with Windows 7. My last computers are all with XP. My biggest surprise is my access to My Documents is denied, even though I am the only user, and presumably the administrator. What's the solution to that?

Discussion is locked

- Collapse -
Odd.
Jul 22, 2010 12:07PM PDT

Works fine here. Are you sure you are looking at the right folder and not a junction?

- Collapse -
My Documents not accessible
Jul 22, 2010 12:16PM PDT

Don't know what a junction is.
The path is C:\User\PauMy Document.
Also not available are My Picture, My video etc.

- Collapse -
That path looks wrong.
Jul 22, 2010 12:23PM PDT

Here it's start run, CMD and then CD "My Documents"

The path looks like C:\Users\name\My Documents

- Collapse -
PS. About junctions.
Jul 22, 2010 12:24PM PDT

It's a new thing in Vista and 7. You can research it as it is well documented. But for this discussion you are not looking at a junction.

- Collapse -
Resolved - Ownership claimed under properties
Jul 22, 2010 5:58PM PDT

I had to go and claim ownership of the folder in properties. The owner by default is Systems.
Thanks everyone.

- Collapse -
Any idea how you lost ownership?
Jul 22, 2010 8:32PM PDT

I did run across a trojan that changed permissions and then held the files for ransom. But there was no note about infections or such.

In other words, a stock uninfected system does not have us taking ownership of such.
Bob