Windows Legacy OS forum

General discussion

Can't open items in control panel

by mtsupport / January 5, 2005 1:35 AM PST

I'm having problems with a Win 98SE machine. I can't open network properties either by right-clicking on Network Neighborhood or going through Network on the the control panel. In addition, in the control panel, I can't launch any of the items (add/remove, network, display, etc.)

Anyone have any ideas!
Thanks!

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Check here
by TONI H / January 5, 2005 2:09 AM PST

CONTROL PANEL WON?T OPEN:

Thanks to Bill Gaston:

1. To perhaps determine if there is a corrupted ".cpl" file causing the problem (Q299923:

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q299923

a. Click Start, Find, Files Or Folders.
b. In the "Named:" box, type *.cpl.
c. In the "Look In:" box, type c:\windows\system and either press Enter or click Find Now.
d. Double-click one of the .cpl files in the found list to determine whether it opens properly or is corrupted. Repeat this step with each .cpl file.
e. Hopefully, you'll find if any were the culprit and can then click the Close on the File menu.
f. Delete or move any damaged .cpl file(s) out of the Windows\System folder.
g. Then, try opening the "Control Panel" to verify whether it functions properly.
2. Please read the Microsoft Knowledge Base article, subject "How to Extract Original Compressed Windows Files (Q129605)." http://support.microsoft.com/kb/q129605/

TONI

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In addition
by TONI H / January 5, 2005 2:17 AM PST
In reply to: Check here

there are some viruses that mess with the .cpl extension so go here to get a free virus scan done and see what it comes up with. Allow the program to clean anything it finds as you get that option as well.

Make sure that you don't have viruses or spyware resident on the machine. Please click on any of the free online virus scanners at the links below:

You can get an online scan for viruses, trojans and variants at:

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