1. Please note that just above the text editor (where you enter a question on the forum) is the following paragraph, and if certain information is not present in your question, our reply may not be of much help:
Tip: If you are asking for help to troubleshoot a computer-related problem, please be sure to include all the necessary information (ie: operating system, model number, hardware, software, etc) that will help others identify your problem for a speedy resolution.
2. This home computer is run by what operating system?
3. Anything change recently such as new installs or uninstalls, or any particular anomalies happening otherwise?
4. What is used to circumvent infections and/or have you checked to be sure the computer hasn't been taken over?
5. Otherwise, download and use "IEFix" - a general purpose fix for Internet Explorer (Win 98/ME/2000/XP):
a. Registers Urlmon.dll, Mshtml.dll, Actxprxy.dll, Oleaut32.dll, Shell32.dll, Shdocvw.dll, [Q281679].
b. Refreshes Internet Explorer using IE.INF method. Note:
"Unable to Install Internet Explorer 6 on Windows XP (Q304872)"
"How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP (Q31837
c. Initiates "SFC /Scannow" (Win2K&XP), [Q310747].

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