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General discussion

Can't install my Printer

Sep 10, 2004 9:02AM PDT

I'm using a Compaq Computer, w/Win98 OS. I used the Add New Hardware Wizard to install my printer (Lexmark x1150) but each time I got an error msg. stating, "Printer can't be installed successfully unless it is connected correctly". There are two USB ports located on the front of this computer, so I went and bought a brand new MS Hi-Speed A/B USB Cable (6 ft), and I'm still getting the same error msg. Why?
Also, in my 'System Properties', 'Device' as well as 'Printer' are both missing.

Can anyone help me get these problems solved?

Thanks for WHATEVER advice you can give me.Wink

Discussion is locked

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Re: Can't install my Printer
Sep 10, 2004 10:40AM PDT

Recheck the installation guide, you likely have to load the software before you plug into the USB port.

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Re: Can't install my Printer
Sep 11, 2004 3:22AM PDT

1. USe the printer's installation CD to install your printer.
2. Is the printer on during installation?
3. Is it the first time you will be using that USB port? If yes, check if it is connected to the motherboard's internal USB pins.