Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.


CNET Support


Can't install drivers for network adapters.

Mar 23, 2015 10:18AM PDT

I'm on windows 8.1 and whenever I try to manually install a network adapters drivers I get an error saying "an error occurred during the installation of the device the system cannot find the file specified."

Discussion is locked

- Collapse -
Too vague.
Mar 23, 2015 10:23AM PDT

Some PCs can run this version. Also, there may be an order to the install required such as:

1. Enable the network in the BIOS.
2. Install a motherboard driver.
3. Install a network driver.
4. Install some app to turn on the network.

You left out crucial details. Try adding more.

- Collapse -
Mar 23, 2015 10:55AM PDT

I'm not sure what details you'd need so I'll just describe the entire incident.
I had tunngle installed on my computer and it stopped working so I reinstalled it, after the reinstall tunngle started telling me that it couldn't initialize its network adapter. Most of the advice on the tunngle forums suggested that I manually install the network adapter via device manager (tunngle uses TAP-win32) however when I tried to do so the aforementioned error occurred. After trying a few fixes I decided to try to uninstall and reinstall hamachi's network driver and when trying to reinstall I got the same error again.
What I've tried so far is:
-Completely removing all traces of the TAP-32 driver and then trying to reinstall it
-Checking for RunOnce in the registry (both locations I was told it was supposed to appear)
-Some other things that I can't remember at the moment

- Collapse -
Without make, model, which OS (32, 64 bit matters)
Mar 23, 2015 11:03AM PDT
- Collapse -
Not just a tunngle problem.
Mar 23, 2015 11:07AM PDT

I can't install any network adapters, that's why I came here.

- Collapse -
That said.
Mar 23, 2015 11:15AM PDT

Without make, model, OS and maybe more details we can't get much further.

Tungle is not a network adapter driver. It's for something else entirely.

- Collapse -
ASUS ROG G750JS, I've already said that I'm using windows 8
Mar 23, 2015 11:24AM PDT

And the problem is not tunngle, it's the "TAP-Win32 Adapter V9" network adapter that it uses, this specific network adapter is not unique to tunngle, I also had the same problem trying to manually install hamachi's network adapter. This is not a problem with tungle, this is a problem with installing the drivers for network adapters.

- Collapse -
These are not "network adapters" in the classic sense.
Mar 23, 2015 11:42AM PDT

Hamachi, Tungle and such things have their own forums for support. I can't guess why you are outside those forums yet.

Here I can discuss how to get the basic hardware (well most of the time) working. Virtual or other networks will have you going to their own forums.

As it stands I'm guessing you want tungle support.

All I can offer is that any non-stock firewall may play a role here. That is, what you may find in security suites like Norton, Kap, AVG, etc. But it's unclear if there is a "network driver" issue here. That is I'm unclear if this is a Tungle or virtual network adapter issue or your basic stuff.

- Collapse -
(NT) PS. You didn't write 32 or 64 bit either.
Mar 23, 2015 12:06PM PDT