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Can't install driver on Vista

by nudibranches / June 16, 2009 9:50 AM PDT


I am running Vista and recently bought a laptop and an LG W2252 for photo editing. I am only running ONE monitor at a time, not dual simultenously.

The CD that came with the monitor doesn't appear to want to install the driver.

I went on line and downloaded a driver from LG, but again it won't intall.

Instead of saying it has installed LG W2252, it keeps saying it has successfully downloaded "Generic PnP Monitor".

I keep running through the process to try and nominate W2252 but it keeps defaulting to "Generic PnP Monitor".

This is a major problem (as far as I can see!) as I edit photos on this laptop and need the screen colour calibrated so I know what I am seeing is pretty much what will print out.

I have a DataColour Spyder 3 and I have to keep recalibrating it every time I restart the computer - ie the saved profile won't load and I keep getting the following message:

"DisplayInfoRB-getscreenindex-didn't find monitor, 0,0,1024,768"

I assume this is because DataColour can't find the screen profile?

If anyone can solve this they can have my two children....okay, maybe only the first born one.

Many thanks

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Just a thought.
by R. Proffitt Forum moderator / June 17, 2009 1:21 AM PDT

An all too similar software gaffe and error messages similar, not same was cured when I turned off UAC for one last attempt.

PS. Yes, I turned UAC back on after.
PPS. Yes, UAC on a search engine tells you more about UAC on Vista.

Collapse -
by nudibranches / June 17, 2009 9:06 AM PDT
In reply to: Just a thought.

many thanks...

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