General discussion

Can't hear sound through my Samsung Smart Tv

I have Samsung 46" UE46ES7005U LED Smart TV and recently I am unable to hear sound on my Pioneer 921 receiver when playing from universal serial bus key. To hear sound I have to increase the volume on my TV. It is a mp4 video file.

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Reply to: Can't hear sound through my Samsung Smart Tv
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Could be proper.

HD audio may or may not be passed through. There are long discussions about this so let's not duplicate past discussions about HD audio passthrough.

In short you need to play the content on a player that can't render the audio (no speakers) and connect it up so the first renderer is your receiver.

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I can play the file if I connect my computer to the receiver with hdmi. Is the Samsung TV missing an update here or what?

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As you suspected, it's "what?"

If I write any more than about I'd be repeating prior discussions about how HDMI, HDCP and all this is consumer unfriendly. What can work has nothing to do with what does work.

To get Samsung to fix this, you have to find this feature in the manual, web page or "spec" then call it in. If you do find it and they don't fix it, then you can return it based on a misrepresentation of goods.

Again, I'm shortchanging you because it's been discussed many times.

Again, pass through of HD content is not a sure thing. The industry is trying to stop this and this is only the beginning of a discussion about HDCP.

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