Samsung forum

General discussion

Can't get TV to play through external speakers!

by dbsmith65 / February 26, 2011 2:03 AM PST

Just purhcased a Samsung Plasma PN50C550G1F and the HW-C560S AV Receiver System. I can't seem to get the TV to play through the receiver. I can get my iPhone to play through the system and I can play the FM radio through the system. But no TV! What am I doing wrong?

I have the HDMI cable going from the HDMI out on the receiver, to the HDMI IN 3 to the back of the TV. Am I missing something?

Thanks for your help!

Discussion is locked
You are posting a reply to: Can't get TV to play through external speakers!
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Can't get TV to play through external speakers!
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Over at
by R. Proffitt Forum moderator / February 26, 2011 2:12 AM PST

"How do I set up my surround sound to my TV with HDMI cables?1 answer10/25/1012/11/10

Here is what one of the reviewers wrote. See if this helps you out too: "You need to add an optical digital cable to be able to get tv to work through speakers. I used an hdmi cable for outgoing stuff to tv and an optical cable to input from tv. I also had to call 800 number to correct settings . It was only playing out of front speakers from tv until I changed to matrix mode.This is glossed over in the manual and a bigger explanation is needed."
Hope this helps. I think this is the old audio return channel on HDMI issue but I could be wrong.

Collapse -
Optical digital cable
by dbsmith65 / February 26, 2011 2:23 AM PST
In reply to: Over at

Thanks for the response Bob. The manual does give the impression that only the HDMI cable is needed. Off the the store I go! I'll let you know how I make out.

Thanks again,


Popular Forums
Computer Help 51,912 discussions
Computer Newbies 10,498 discussions
Laptops 20,411 discussions
Security 30,882 discussions
TVs & Home Theaters 21,253 discussions
Windows 10 1,672 discussions
Phones 16,494 discussions
Windows 7 7,855 discussions
Networking & Wireless 15,504 discussions

10 days of prizes. Zero days of fruitcake.

A chance to win* connected home tech

Enter everyday to increase your chances of winning smart home gadgets like an Amazon Echo or a Ninja Ultima Blender.