Hello all! Please be patient as I am a new member and a computer novice. My computer seems to be infected with a trojan virus and I can't seem to get rid of it....it keeps coming back.
I would venture that every other time I turn my PC on, my anti-virus software, Trend Micro PC-cillin, finds that TROJ_PAKES.NP has infected a file or files on my system. The first time this happened, I called the Trend Micro tech support and the representative I spoke with was of little help. All the representative told me was that once the files were in quarantine they could not harm my system. This was of little help as I want to make sure my system is free and clear of the trojan.
I have no idea how I even got this trojan on my computer. I have not downloaded any attachments, etc. What can I do to eradicate this once and for all? This is disturbing considering I've never had a virus and I hope it is not wreaking havoc on my system.
System info: Windows XP Media Center, HP Pavilion, Trend Micro PC-cillin anti-virus, Spy Sweeper spyware program
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